Saftech Canada Academy
GLOBAL MARKET SKILLSETS ENTRY LEVEL - AI, IT, PMP, CUSTOMER SERVICE... ESSENTIALS
This practical hands-on training program equips ambitious professionals with the skills needed in the global market
GLOBAL MARKET SKILLSETS - ADVANCED LEVEL –
Experienced - Global Market Professional
ENTRY LEVEL - AI, IT, PM CUSTOMER SUPPORT
ENTRY LEVEL - AI, IT, PM CUSTOMER SUPPORT
ENTRY LEVEL - AI, IT, PM CUSTOMER SUPPORT
27 Modules Based on the Updated Assessment Outline
Core Skills and Competencies
Assessment and Goal Setting
- Identifying skills, strengths, and interests
- Setting career goals
Keyboard Typing Proficiency
- Typing techniques and speed improvement
Operating Systems
- Windows and macOS fundamentals
- System configuration and optimization
- Office 365 Suite
- Mastery of Word, Excel, PowerPoint, Outlook, Teams
Cloud Computing
- Azure and AWS essentials
- Cloud services and deployment
Software as a Service (SaaS)
- Understanding SaaS models
- Using ServiceNow and other SaaS platforms
IT and AI Tools
- AI. ML, DP Essential
- ChatGPT, Copilot, Gemini, Canva
- AI applications in various fields
Virtual Presence
- Building a professional online presence
- Domain and email management
- Resume and reference management
Interview Preparation and Techniques
- Practice interviews
- Interview question preparation
- Interview follow-up
Networking and Relationship Building
- Building professional networks
- Networking etiquette and strategies
Job Search Strategies
- Online job searching
- Leveraging professional networks
- Applying for jobs effectively
Skill Development
- Internship and volunteer opportunities
- Practical skill development
Job Offers and Negotiation
- Understanding job offers
- Negotiating terms and conditions
Career Advancement Strategies
- Identifying career paths
- Professional development planning
Customer Service and Presentation Skills
- Developing exceptional customer service
- Delivering effective presentations
Specialized Skills
Data Entry and Administration
- Data entry accuracy and efficiency
- Administrative tasks and procedures
Technical Writing and Documentation
- Creating clear and concise documentation
- Technical writing best practices
Project Management Basics
- Project planning and execution
- Time management and prioritization
Quality Assurance and Quality Control
- Quality standards and metrics
- Quality improvement processes
Ethical Considerations in Business
- Ethical decision-making
- Compliance with regulations
Entrepreneurship and Self-Employment
- Exploring entrepreneurial opportunities
- Business planning and execution
Sales and Marketing
- Sales techniques and strategies
- Digital marketing fundamentals
IT Support and Technical Skills
- Troubleshooting and problem-solving
- Technical support best practices
Data Analytics and Visualization
- Data analysis techniques
- Data visualization tools
Cybersecurity and Data Privacy
- Understanding cybersecurity threats
- Data privacy best practices
Remote Work and Virtual Collaboration
- Setting up a remote workspace
- Effective virtual communication
Global Market Orientation
- Understanding global market trends and requirements
- Researching industries and companies
Financial literacy
Credit score, credit card, line of credit, prepaid credit card, grants and loans
Self Employed Lead generation
BPO, BPP, and B2B
ADVANCED
ENTRY LEVEL - AI, IT, PM CUSTOMER SUPPORT
ENTRY LEVEL - AI, IT, PM CUSTOMER SUPPORT
AI Professional (AI & AI Tools for All Fields)
Average Annual Pay: $100,000 - $180,000
Average Hourly Pay: $48 - $86
Job Titles:
- AI Consultant: Provides expertise on implementing AI solutions to improve business processes.
- Machine Learning Engineer: Develops and trains machine learning models and algorithms.
- Data Scientist: Analyzes complex data to help businesses make informed decisions.
- AI Solutions Architect: Designs and implements AI solutions tailored to business needs.
Project Management Professional (PMP)
Average Annual Pay: $80,000 - $150,000
Average Hourly Pay: $40 - $75
Job Titles:
- Project Manager: Manages project scope, timelines, and resources to ensure successful project delivery.
- Program Manager: Oversees multiple projects, ensuring alignment with organizational goals.
- Project Coordinator: Assists with project planning and coordination among team members.
- Portfolio Manager: Manages a collection of projects and programs to achieve strategic objectives.
Certified Information Systems Security Professional (CISSP)
Average Annual Pay: $90,000 - $160,000
Average Hourly Pay: $43 - $77
Job Titles:
- Information Security Analyst: Monitors and protects an organization's information systems from cyber threats.
- Security Consultant: Provides expert advice on securing information systems and networks.
- IT Security Manager: Oversees security measures and protocols to safeguard IT infrastructure.
- Cybersecurity Engineer: Designs and implements security solutions to protect against cyber threats.
Certified Professional Engineer (PE)
Average Annual Pay: $70,000 - $130,000
Average Hourly Pay: $34 - $62
Job Titles:
- Civil Engineer: Designs and oversees infrastructure projects such as roads and bridges.
- Structural Engineer: Analyzes and designs structural components to ensure stability and safety.
- Mechanical Engineer: Develops and tests mechanical systems and devices.
- Electrical Engineer: Designs and maintains electrical systems and equipment.
Certified Scrum Master (CSM)
Average Annual Pay: $80,000 - $140,000
Average Hourly Pay: $38 - $67
Job Titles:
- Scrum Master: Facilitates Agile processes and ensures the team follows Scrum practices.
- Agile Coach: Guides teams and organizations in adopting and improving Agile methodologies.
- Product Owner: Manages the product backlog and ensures that the team delivers value to the customer.
- Agile Project Manager: Manages Agile projects, focusing on delivering value and maintaining team efficiency.
Cisco Certified Network Professional (CCNP)
Average Annual Pay: $85,000 - $145,000
Average Hourly Pay: $41 - $70
Job Titles:
- Network Engineer: Designs, configures, and manages network systems and infrastructure.
- Network Administrator: Maintains and supports network operations and ensures optimal performance.
- Systems Engineer: Integrates and manages various systems to ensure they work together effectively.
- Network Architect: Designs and implements complex network solutions for organizations.
Certified Information Systems Auditor (CISA)
Average Annual Pay: $80,000 - $140,000
Average Hourly Pay: $38 - $67
Job Titles:
- IT Auditor: Evaluates and audits information systems to ensure compliance and security.
- Compliance Analyst: Ensures that IT systems and processes comply with regulatory requirements.
- Information Systems Manager: Manages and oversees the implementation and operation of information systems.
- Risk Management Analyst: Assesses and mitigates risks related to information systems and data.
Certified Cloud Security Professional (CCSP)
Average Annual Pay: $90,000 - $150,000
Average Hourly Pay: $43 - $72
Job Titles:
- Cloud Security Engineer: Ensures the security of cloud-based systems and data.
- Cloud Security Architect: Designs and implements security solutions for cloud environments.
- Cloud Compliance Specialist: Ensures that cloud services meet compliance and regulatory requirements.
- Cloud Risk Analyst: Identifies and manages risks associated with cloud computing.
Six Sigma Green Belt
Average Annual Pay: $75,000 - $125,000
Average Hourly Pay: $36 - $60
Job Titles:
- Process Improvement Specialist: Analyzes and improves business processes to enhance efficiency.
- Quality Assurance Analyst: Ensures that products and services meet quality standards.
- Operations Manager: Oversees daily operations and implements process improvements.
- Business Process Analyst: Analyzes and designs business processes to improve performance.
AWS Certified Solutions Architect – Associate
Average Annual Pay: $100,000 - $150,000
Average Hourly Pay: $48 - $72
Job Titles:
- Solutions Architect: Designs and implements AWS cloud solutions based on business requirements.
- Cloud Architect: Develops cloud infrastructure and services for organizations.
- DevOps Engineer: Manages and automates the deployment of cloud applications and services.
- AWS Engineer: Works on deploying and managing AWS services and resources.
Microsoft Certified: Azure Solutions Architect Expert
Average Annual Pay: $95,000 - $150,000
Average Hourly Pay: $46 - $72
Job Titles:
- Azure Solutions Architect: Designs and manages Azure cloud solutions and services.
- Cloud Solutions Architect: Provides expertise in cloud infrastructure and services.
- IT Infrastructure Architect: Designs and manages IT infrastructure, including cloud and on-premises systems.
- Cloud Consultant: Advises on cloud strategies and implementations.
Systems Administrator
Average Annual Pay: $60,000 - $100,000
Average Hourly Pay: $29 - $48
Job Titles:
- Systems Administrator: Manages and maintains an organization's IT systems and infrastructure.
- IT Systems Manager: Oversees IT systems and ensures their functionality and security.
- Network Administrator: Supports and maintains network systems and components.
- IT Support Specialist: Provides technical support and troubleshooting for IT issues.
Network Support Administrator
Average Annual Pay: $55,000 - $90,000
Average Hourly Pay: $26 - $43
Job Titles:
- Network Support Administrator: Supports and manages network operations and performance.
- Network Technician: Installs, maintains, and repairs network systems and equipment.
- IT Support Specialist: Provides technical support and assistance for network-related issues.
- Network Operations Center (NOC) Engineer: Monitors and manages network systems to ensure optimal performance.
Systems and Network Monitoring and Management
Average Annual Pay: $65,000 - $120,000
Average Hourly Pay: $31 - $58
Job Titles:
- Systems Administrator (SCOM): Manages and monitors system performance using tools like SCOM.
- Network Engineer (Nagios): Monitors network performance and availability using tools like Nagios.
- IT Operations Manager (SCCM): Oversees IT operations and management using SCCM.
- Monitoring Specialist (Splunk): Utilizes Splunk for monitoring and analyzing system and network data.
SELF EMPLOYED
ENTRY LEVEL - AI, IT, PM CUSTOMER SUPPORT
SELF EMPLOYED
PAY ONLY WHEN YOU GET A CONTRACT- Become Self-employed in Canada, USA or Anywhere
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- Consultation / Assessment:
- Hands-On Practical Training: Engage in personalized consultation and skills assessment to pinpoint your strengths, interests, and career goals. Learn to apply these insights to global market opportunities.
- Industry and Market Research:
- Practical Research Skills: Conduct thorough industry research and analyze market trends using practical tools. Gain hands-on experience with data gathering and analysis techniques relevant to global markets.
- Global Market Focused Resume Preparation:
- Resume Crafting: Develop a global market-focused resume with practical guidance. Highlight your skills and achievements to stand out in competitive international job markets.
- Application Techniques:
- Effective Application Strategies: Master practical methods for applying to global job opportunities. Use job portals, company websites, and direct applications with hands-on training.
- Networking Skills:
- Networking Practice: Build and expand your professional network using practical networking strategies. Learn to connect with industry professionals through LinkedIn and other platforms.
- Interview Preparation:
- Interview Techniques: Gain practical experience in preparing for interviews. Practice responses to common questions and understand how to research companies and roles effectively.
- Interview Execution:
- Interview Skills: Apply practical skills in attending interviews. Learn to present yourself professionally, communicate effectively, and follow up with thank-you notes.
- Job Experience Support:
- Experience Building: Acquire hands-on experience through internships, volunteer work, or part-time roles. Benefit from practical mentorship and career counseling.
- Reference Management:
- Practical Reference Techniques: Learn to request and manage job references effectively. Ensure former employers provide positive endorsements.
- Application Follow-Up:
- Follow-Up Strategies: Use practical techniques for following up on job applications. Implement strategies to check in with potential employers.
- Job Offer Review and Negotiation:
- Negotiation Skills: Review job offers and negotiate terms with practical guidance. Learn to assess salary, benefits, and other terms effectively.
- Onboarding Process:
- Onboarding Training: Complete necessary paperwork, background checks, and initial training with hands-on support. Prepare for a successful start in your new role.
- Role Integration:
- Successful Onboarding: Begin your new job with practical strategies for integrating into your team. Apply proactive techniques to succeed in your role.
- Continuous Skill Improvement:
- Skill Enhancement: Engage in ongoing learning and skill development. Master practical tools and technologies such as Office 365, cloud computing, and AI tools.
- Master Global Market Tools:
- Tool Proficiency: Gain hands-on experience with essential global market tools and AI tools, including ChatGPT, Copilot, Gemini, and Canva...
- Customer Service Excellence:
- Service Skills: Develop strong customer service and presentation skills to excel in securing both government and private contracts.
- Presentation Skills Training:
- Effective Presentations: Learn practical techniques for delivering compelling presentations and pitches to win contracts.
- AI Tools Mastery:
- AI Proficiency: Master practical applications of AI tools for business, including lead generation, remote work, and operational efficiency.
- BPO and Staffing Expertise:
- BPO Skills: Acquire hands-on experience in BPO tasks and staffing strategies. Learn practical methods for bilingual staffing and remote BPO operations.
- Contract Acquisition Strategies:
- Contract Skills: Develop practical techniques for acquiring government and private contracts, both locally and globally.